Fly.io Support: community vs email (Read this first)

Hi,

I’m having an issue with my app as described here:

Willing to have a fast response from your support, I’m wiling to pay 29$/month to activate the plan now and have access to the support.

However, it seems it will be activated only on March 1st. However, my problem is urgent and I need support now.

I’m paying a fair price (60$+/month) for the organisation FBN___. I do hope you will be able to connect me to your support team.

Kr,
Benjamin