We’ve talked a lot about paid plans, and even soft-launched a version that had many features, varying amounts of included usage, and a moderate price tag. We got some feedback, tweaked the plans, and then got more feedback.
In the end, we learned that plans with some added features were interesting, but most people cared about just a few things:
- Email support
- Support for compliance requirements like HIPAA and SOC2
- Some amount of included usage
So we decided to simplify, and create plans that have just these things. Oh, and we lowered the prices. Which wasn’t an explicit request, but we figured people would appreciate it.
Here’s how the new plans look:
|Plan||Monthly fee||Why choose this plan||Support||Usage included per month|
|Hobby/Pay-as-you-go||Usage-based||Free allowance for small apps||Community forum||Free allowance|
|Launch||$29 + any usage beyond the included amount||Email support||$29|
|Scale||$199 + any usage beyond the included amount||HIPAA support, standard security questionnaire||Priority email||$199|
|Enterprise||Starts at $2500||Uptime SLA, guaranteed support response times, SOC2 report, custom features||Priority email + 911/urgent support||Custom|
*Usage-based prices and the basic free allowances set out at Fly App Pricing · Fly Docs apply to all plans.
The Launch and Scale plans include monthly usage up to the dollar amount of the plan fee.