After creating my account, I was immediately charged $15, despite signing up for the free plan. This charge is unexpected and unjustified.
I discovered that I have been charged twice: first, a charge of 10% of the free plan amount, and then an additional $5 charge. As a new user, I am unclear why these charges occurred, especially considering I opted for the free plan.
I appreciate the clarification.
Could you please provide more information on when the refund will be processed?
It’s been an hour already, and I’m eager to ensure everything is resolved smoothly.
Thank you!