App not responsive, website down, cannot deploy!

[ignoramous]

If you spend more than $29/mo on Fly, subscribe to their paid plans and send Fly support an email.

Is it a regular multi-process Fly app? I’ve seen similar (but less severe) issues with those once before.

See if these steps give you any hints on what’s going on:

App stopped

You can probably see why it stopped: Run fly status --all, and look for VMs that are either marked failed or have more than 0 restarts. Then run fly vm status <id>. This will show you the event log for the VM. Look for events that say either: Health checks failed Processed exited When the app stops unexpectedly, it’s usually one of those two things.

In the meanwhile, to mitigate the downtime, you can deploy the same code to a new Fly application and flip your DNS records to point to those. A caveat, keep this recent shared-IPv4 related change in mind (just in case your Fly app expects dedicated IPv4s): Announcement: Shared Anycast IPv4