Urgent support / upgrade need

1

Hey.

We are in the middle of a project and need to upgrade to Standard or Premium Support plan, but when i try to do that it says that it requires a “pay as I go” plan, which I then “downgraded” to. And now i see this under billing: “Hobby Plan ( downgrading to Pay As You Go Plan on Apr 1 )”. But i need to upgrade right now, today! How?

Please help!

Best

T

3

Hi… There’s an email address you can use for this:

For questions about a specific invoice or account management issues, you can email us at billing@fly.io.

(Unlike the others, it doesn’t require an active Support plan.)

Hope you find a speedy resolution!

4

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