I just had created a new volume (but haven’t yet attached it. Could this be related? I can’t remove the volume as well, it fails with Could not find node with id 'nur_data'
This is bad for us as our server currently has no VMs running. I wanted to change the regions to a specific set, thus had scaled to 0 before this. App name: “there-nur”
We’re looking into it. It was probably a network issue. Since your app has a volume it can only run where the volume exists, and if that host had intermittent issues it would wait until it worked rather than reschedule on a different host.
Volume ids look like vol_jibberish, nur_data is the volume name which isn’t unique within an app. Should work with the id.
Thanks, I could delete the volume. I’m trying to reduce the Dockerfile size (currently 1 GB) in the hope of reducing the wait time, as sadly it got stuck again in FRA.
The app is now in a frozen state where no matter what I do (suspend, resume, scale, change regions pool, deploy) logs don’t change and it’s stuck in [info] Setting up volume.
I just created the volume again to see if it helps at all.
Update: Seems to have worked and it’s now booting an instance finally. (I guess I might have deleted the volume just a bit before my new deploy was up that removed the [mount], so the new deploy didn’t make it through and it was still trying to boot the old version with [mount])
Monitoring…
Thanks for looking into it. I understand.
To test another region, I created a new volume in AMS and scaled up to 2, but it didn’t take any actions. Maybe because volumes take a while to be created?
vol_okgj545kxq4y2wzp nur_data 10GB ams 8 minutes ago
vol_8zmjnv8lk54ywgx5 nur_data 10GB fra b14dfe4e 14 minutes ago
Do you think there’s a way to bring an instance up in any region just to bring up the server? Update: After 13 minutes, AMS finally started booting. Update: AMS is up and running. FRA is still “Pulling container image” after close to 30 min!! Hope the root cause gets fixed soon. I liked the fast booting! Going to bed now