I’ve been using fly to host a side project for a while now and have been very happy with it. I’ve been been running in the free tier with 3 instances spread across different regions. However recently the project has been getting more usage than usual, so I tried to consolidate regions in the hopes it would improve performance, but instead fly is no longer letting me spin up 3 instances! Please help!
Here is the message I’m getting:
$ fly scale count 3
Error Your organization is currently restricted to single instance apps only. Please contact us at email@example.com to upgrade to larger instances.
However emailing that address gives me a canned reply saying to post here!
Previously I had 3 instances running across various regions, and this started happening after I did fly regions set 'lax', however setting my regions back to the previous setup does not fix the issue.
I had emailed firstname.lastname@example.org when I first started getting the error and got back an autoreply saying it was an unmonitored mailbox and to post here, but I guess someone does actually monitor it cause they eventually replied to the email
We likewise just encountered this error and are currently on the $29/mo launch plan.
It’s a bit unclear from the plans page, but is it possible that 3+ region deployments are only available on the Scale plans and up?
Reached out to email@example.com likewise for clarification, the error is certainly confusing as it indicates we are limited to single instance apps, but we are actually able to deploy 2 instances just fine, only run into this error when requesting instances in 3+ regions.