Restricted to manual scaling

Questions / Help
1

I bought prepaid credits recently and then I created an application. I tried to turn on autoscaling, but I got this error message: Your organization is currently restricted to manual scaling. Please contact us at support@fly.io to upgrade to larger instances. I haven’t been able to determine what caused this message and emailing the given email address just gives us back an automated email that isn’t helpful. Anyone know what would cause this?

2

Can some users from Fly help me? I need to scale my app because it may crash :frowning:

3

Seems like you got caught in some fraud detection nets by accident. I’ve gone and unflagged your account, it should work fine now.

2 Likes
4

I’m having the same error, could you help me? @DAlperin

5

I tried manually scaling in the meanwhile with fly scale count and deploying doesn’t work anymore now:

1st try:

==> Monitoring deployment
Logs: https://fly.io/apps/telegram/monitoring
Error 1 error occurred:
	* No deployment available to monitor

2nd try

==> Creating release
Error Timeout on DeployImage.release
Cleaning up project directory and file based variables

Scaling back doesn’t work anymore either:

> fly scale count 1           
Error Timeout on SetVMCount.taskGroupCounts

This-is-Fine-300x300 pls help