The logs seems to be completely stuck as well I can’t see anything from the UI or CLI
$ fly logs -a tru-id-guestbook-qa
Waiting for logs...
They were working fine up until a couple of weeks ago when I last tested them personally.
We don’t use these apps very often but they are quite important as sometimes we use them to demo our technology and they need to work.
I have a credit card on file as well for the organisation and we would happily pay to keep it up and running all the time
$ fly -c fly.qa.toml status --all
App
Name = tru-id-guestbook-qa
Owner = tru-id
Version = 0
Status = running
Hostname = tru-id-guestbook-qa.fly.dev
Instances
ID PROCESS VERSION REGION DESIRED STATUS HEALTH CHECKS RESTARTS CREATED
e79bb25f app 0 lhr run running 1 total, 1 passing 0 2022-04-07T13:19:34Z
and
$ fly -c fly.prod.toml status --all
Run "fly version update" to upgrade.
App
Name = tru-id-guestbook
Owner = tru-id
Version = 3
Status = running
Hostname = tru-id-guestbook.fly.dev
Instances
ID PROCESS VERSION REGION DESIRED STATUS HEALTH CHECKS RESTARTS CREATED
b869bf69 app 3 lhr run running 1 total, 1 critical 0 2022-04-07T08:43:55Z
I’m restarting them now but I’d like to understand why this happens and I have no logs to be able to tell what’s going on and both app statuses are green.
It may show a bit more detail about what happened if you try fly vm status abcdefgh (replacing abcdefgh with the ID of your vm of course: the ID shown in the first column of the Instances table). That command shows per-vm rather than per-app status, with the results of healthchecks and recent events. So it might say a check failed or out of memory, or something along those lines.