I/O error when connecting to Redis

Questions / Help
1

Hi, when I try to connect to my Redis, I’m getting the I/O error. What can be the reason of it?
I have two organizations and one works under old (90$ plan) that will disappear in 2024 and new one with pay-as-you-go plan. Old one works fine but new one has this error every time I try to connect to it. What can be the reason?

Proxying local port 16379 to remote [xxx:x:xxxx:x:x::x]:6379

I/O error
127.0.0.1:16379>

2

Also, My app that is connected to this Redis instance, from time to time gets Read time out error

3

Contacted Upstash support and the issue was already fixed. The problem was in fly network in LHR region.

4

Is this fixed fully for you? we’re still seeing timeouts as of 14:57 UK time.

5

yes, I don’t have any connection problems.

6

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