My app is showing as Suspended but no reason is given.
The billing says “Account is in good standing” and has positive credit balance.
I signed up for the 7 day trial, I wonder is that it? But I got no emails or any notice about this on the app.
Pop your TOML config file here (in Markdown code format) and maybe someone will be able to advise. I am wondering if your app went to sleep based on not receiving web requests, and it would wake on the next one received.
Hi Parker,
“Suspended” just means that all of your app’s machines are stopped. It does not mean it was administratively suspended, for example.
If your app works fine when you access it via a browser etc, then there’s nothing wrong - machines wake up when there’s a request, then stop when they’re idle (at this point the app shows as “suspended”).
If your app does NOT work fine when accessed, then Troubleshoot your deployment · Fly Docs might help. You can also use logs (fly logs) and try to access the app at the same time, to see whether logs tell you why the app is not working well.
Cheers,
- Daniel