Hi, due to new bank regulation, I failed to pay the last invoice, I have updated my payment after that, but my account is still in past-due state, can someone have a look?
Hi - We’ll retry the charge regularly, and it generally goes through the next try after your card is updated. In this case, the charge did go through, so you should be all set. Thanks for checking - hope that didn’t slow you down at all!
@michele Thanks, it’s working fine now.
hi my account has simsilar issues, the amount s debited nd also showig cleared on both sides . howe do i get help
You can drop an email to billing@fly.io and they’ll sort you out.