payment card refused

I’m exploring this shining service, my goal is deploying a my hobby project.
When I tried to run fly launch and after I chose the region, the CLI ask me to add the payment card.
For now, I don’t need to allow my project overtakes the free plan.

But ok, i tried to add my payment card, but it is always refused, there aren’t understandable motivation error message:

Sorry to hear that. Could you share the issuing country and network (Visa / Mastercard / Amex)? No numbers please.

Italy, Mastercard

Thanks, let me see if can figure out the exact reason on the gateway side.

Is this a prepaid card, by any chance? EDIT: We don’t currently support prepaid cards as stored payment methods, but you can use them to buy credits to get started.

hum… I bought credits to get started :neutral_face:.

The good news is that your credits will be used only after you exceed the free quota — so as long as your application stays under the free quota you won’t need to buy any again.

but is there an automatic mechanism to turn off my application in the situation free quota is overtaken?

There isn’t an automatic shutoff, but you can always keep your scaling settings to within the free tier, so you’ll never exceed it. Fly will autoscale up only if you ask it to, and you have control over the max instances anyway.

1 Like

I’m having payment issues as well (not using prepaid cards). Three different Credit Cards (Visa, Mastercard), Chile. It seems that previous months went through but it started to fail for December.