LAX <> LHR packet loss/issues?

Since ~06:45 UTC I’ve noticed issues between LAX and LHR. Currently it looks like 30%>60% packet loss for private networking ping6 between a LAX app VM and a LHR app VM.

The LAX ssh console also appears to be dropping periodically. This doesn’t occur when I ssh console to the same app’s VM in LHR; there may be a problem (DC or host specific?) re: LAX routing/connectivity.

It appears we do have some transit issues between LHR and LAX (and a few other regions)! I’m working with our transit providers to narrow down the cause of this and will update the status page to reflect the ongoing incident.

Thanks for letting us know!

This should be resolved now. Please let us know if you’re still seeing similar issues.