This question comes up a lot. There has to be a better way to communicate it. Maybe something like:
- All plans are based on usage, but indicate a minimum spend. A minimum spend of $29/month gets email support, etc.
- Other than the legacy hobby plan, there is a minimum of $5/month for each organization.
- There is free allowance of 3x256MB machines for each organization.
- There is a one-time $5 credit to try out the services.