Connection to Auth0 suddenly fails

1

Application fails when trying to connect to auth0. No one is able to login.
It worked fine a few days ago.

2024-04-18 14:48:25.000
at h.getClient (/usr/src/app/.next/server/app/api/auth/[auth0]/route.js:1:6072)
2024-04-18 14:48:25.000
cause: l [Error]: Discovery requests failing for https://staging-aimagineapp.eu.auth0.com, outgoing request timed out after 5000ms

From the machine I cannot ping auth0 anymore.

1857430a506348:/app# ping staging-aimagineapp.eu.auth0.com
PING staging-aimagineapp.eu.auth0.com (2606:4700::6813:9913): 56 data bytes
^C
— staging-aimagineapp.eu.auth0.com ping statistics —
178 packets transmitted, 0 packets received, 100% packet loss

1857430a506348:/app# ping auth0.com
PING auth0.com (2606:4700::6810:d8f1): 56 data bytes
^C
— auth0.com ping statistics —
117 packets transmitted, 0 packets received, 100% packet loss

Did anything change recently?

2

I’m quite sure that if your region is mad is an issue with the dns resolution they posted on fly.status
It’s happening since yesterday early…

3

Okay, It’s likely this… I’m sorry I missed that :confused:

4

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