My app, which was working for a while, stopped working. The dashboard shows it as “suspended”.
I ran flyctl restart which says
Restarting machine 5683935c5dd778
Error: could not stop machine 5683935c5dd778: failed to restart VM 5683935c5dd778: internal: internal server error (Request ID: 01HJXTZSZWP4JDX2WCGPEJBCD7-ord)
flyctl logs shows:
error.message="timed out while connecting to your instance. this indicates a problem with your app (hint: look at your logs and metrics)" 2023-12-30T17:03:29Z proxy[5683935c5dd778] ord [error]request.method="POST" request.id="01HJXTSHTFZ8J95A7RHV0XGNVK-ord"
error.message="timed out while connecting to your instance. this indicates a problem with your app (hint: look at your logs and metrics)" 2023-12-30T17:03:33Z proxy[5683935c5dd778] ord [error]request.method="POST" request.id="01HJXTSHTFZ8J95A7RHV0XGNVK-ord"
error.message="timed out while connecting to your instance. this indicates a problem with your app (hint: look at your logs and metrics)" 2023-12-30T17:03:37Z proxy[5683935c5dd778] ord [error]request.method="POST" request.id="01HJXTSHTFZ8J95A7RHV0XGNVK-ord"
error.message="timed out while connecting to your instance. this indicates a problem with your app (hint: look at your logs and metrics)" 2023-12-30T17:03:41Z proxy[5683935c5dd778] ord [error]request.method="POST" request.id="01HJXTSHTFZ8J95A7RHV0XGNVK-ord"
2023-12-30T17:03:45Z proxy[5683935c5dd778] ord [error]timed out while connecting to your instance. this indicates a problem with your app (hint: look at your logs and metrics)
2023-12-30T17:03:49Z proxy[5683935c5dd778] ord [error]timed out while connecting to your instance. this indicates a problem with your app (hint: look at your logs and metrics)
2023-12-30T17:03:53Z proxy[5683935c5dd778] ord [error]timed out while connecting to your instance. this indicates a problem with your app (hint: look at your logs and metrics)
flyctl ssh console says
Error: app appname has no started VMs.
It may be unhealthy or not have been deployed yet.
Try the following command to verify:
fly status
fly status shows:
Machines
PROCESS ID VERSION REGION STATE ROLE CHECKS LAST UPDATED
app 5683935c5dd778 4 ord starting 2023-12-15T22:58:36Z
it’s interesting this says starting even though the dashboard says suspended
Anyway, how can I figure out what’s wrong? It seems like I have no way to get to the logs or restart the server. Any advice or ideas are welcome.