Your organization is not allowed to use GPU machines

Questions / Help
1

Hi!

I got the message in the title when trying to launch a GPU application. Full message:

Error: failed to update VM 6e82e2db722d48: Your organization is not allowed to use GPU machines. Please contact support@fly.io (Request ID: 01HTYQYH67A2FW1VYKHWRS8Z3A-mia)

I don’t have a support plan, so contacting support@fly.io did not get me anywhere. How could I move forward with getting my organization access to Fly’s GPUs?

2

This is fixed! We do ask some folks to reach out for access so we can manually review accounts if our abuse detection algorithm doesn’t assign high enough of a score. We’re working on making that work better to avoid the manual step, but it’s not our top priority right now.

3

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