Stuck on "Opening encrypted volume"

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It’s an app I don’t use often so I have scale to zero turned on. When I tried accessing it I saw these errors:

error.message="timed out while connecting to your instance. this indicates a problem with your app (hint: look at your logs and metrics)" 2023-09-26T12:30:03Z proxy[32874536fee938] ams [error]request.method="GET" request.id="01HB8QASNCJCTG797622GTMWP7-ams"
error.message="timed out while connecting to your instance. this indicates a problem with your app (hint: look at your logs and metrics)" 2023-09-26T12:30:07Z proxy[32874536fee938] ams [error]request.method="GET" request.id="01HB8QASNCJCTG797622GTMWP7-ams"
error.message="timed out while connecting to your instance. this indicates a problem with your app (hint: look at your logs and metrics)" 2023-09-26T12:30:11Z proxy[32874536fee938] ams [error]request.method="GET" request.id="01HB8QASNCJCTG797622GTMWP7-ams"

:person_shrugging: ?

I tried to start a new deploy and I see this. It has been stuck for 8 hours on ‘opening encrypted volume’. What do I do? Support isn’t replying so hope to get some tips here :grin:

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Machine has been in replacing state since that time as well.

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