Static IP whitelist issue

Hi folks. I have a node application running with a static ip assigned to it. This node application needs to integrate with an external service that has a IP whitelist policy. I have talked to the external service tech team and they whitelisted the static ip of my node service but my application is getting timed out when trying to send a request to the external service.

I should add that this external service does not have a DNS, and it doesn’t have https either so we call it through http://ip:port.

We also try whitelisting the Shared v4 IP of our Node service but it didn’t work either.

I noticed that Fly.io didn’t support static outbound ip. Is that still true?

Am I missing something?
Any help will be appreciated.

it is supported now: Static egress IPs for machines

Thank you. That resolved my issue.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.