Logs not loading, waiting forever

Questions / Help
1

I am trying to check the logs of my app and can’t manage to see them.

$ fly logs -a [app_name]

Waiting for logs...

And it’s waiting forever. Same as if I run flyctl logs in my machine.

Any ideas what could be wrong?

1 Like
2

Hi @lpares12

Application logs are only kept for 2 days. If your app hasn’t logged anything < 2 days the output will be empty like you are seeing. There are a couple of options for log retention, fly-log-local and fly-log-shipper. Hope that helps.

3

I have the same problem on my app, it logs regularly as it’s very active but the logs command blocks forever. This has started to happen recently.
I came to the forum to see if it was just me. Apparently not.

4

This is happening to my app as well.

It has made diagnosing issues impossible.

EDIT: I have tested on Powershell 7 on Windows 10, and on WSL2 Ubuntu.

5

Same here. Stuck at “Waiting for logs” in the web interface. And not refreshing using the console (fly logs -a ..) where I should see regular /healthcheck test.

Is something wrong currently ?

6

Same problem here, haven’t been seeing any new logs for the last hour - looks like there’s an outage at least in fra.

7

I have the feeling since my last deployment something is out of sync O_o

The app[6801xxxx] mentioned in the (last and outdated) logs are not related to the last deployment presented under the log window.

I’m deployed in FRA as well.

8

Hi all, thanks for the reports. There is indeed something going on with logs and the status page has just been updated. https://status.flyio.net/

(edit: you can follow progress at Fly.io Status - App Logs are Down)

4 Likes
9

The status page says it has been resolved but I still can’t access the logs.

Thank you

10

Hi @muddi900, can you provide your app name? Remember, application logs are only kept for 2 days. If your app hasn’t logged anything in 2 days the output will be empty.

11

I just ran a request to the healthcheck endpoint:


StatusCode        : 200
StatusDescription : OK
Content           : {}

RawContent        : HTTP/1.1 200 OK
                    Server: Fly/5f2bf728
                    Server: (2022-11-11)
                    Date: Fri, 11 Nov 2022 20:59:13 GMT
                    Connection: close
                    Access-Control-Allow-Origin: *
                    Via: 1.1 fly.io
                    fly-request-id: 01GHM7TKKZX3ZKJ3Y1…
Headers           : {[Server, System.String[]], [Date, System.String[]], [Connection, System.String[]],
                    [Access-Control-Allow-Origin, System.String[]]…}
Images            : {}
InputFields       : {}
Links             : {}
RawContentLength  : 3
RelationLink      : {}

The app name is tpw-fam-app. It’s a flask-based API.

Thank you

12

To add another datapoint - I can see my logs using flyctl, but my online dashboard has just been showing “waiting for logs…” since Thursday

1 Like
13

Another datapoint:

  • I do not see logs in Sign In · Fly/monitoring for 2/2 apps
  • I do see logs locally, but they are very delayed. I acknowledge logs might not post immediately, but it’s frustrating to not see logs update for hours after the expected log time

Edit: Of course after I send this, I start to see logs in fly.io… first time in weeks!

14

The same issue persists on the online panel for me as well.

image
image2009×603 4.11 KB

1 Like
15

@muddi900 the last log message ( an error message ) from your app appears to be from October. can you try restarting the app?

16

i think im facing the same issue, no logs, my app is running, but cant get any response or log

17

I just tried a failed deploy, and the logs still don’t work.

18

@muddi900 @cmaismais can you both provide the following from your ~/.fly/config.yml? only the following, please DO NOT post private keys :slight_smile:

 peer:
      peerip:
      endpointip: 
      pubkey:

** where the org matches your app with log issues.

19

I redeployed the app and it is working again.

1 Like
20

I still experience this issue.

1 Like