Login to my account

I wanted to switch from a private IP to a public IP to avoid the billing that will occur on my app but I no longer have access to my account, I have a message telling me that there is a technical error.

Have you ever encountered this problem?
Password reset doesn’t work either, I don’t get anything, spam or anything.
I’m a little stuck.

thanks in advance for your help

hi @aurelien1

Contact billing@fly.io; they should be able to help you access your account.

thank you for your help but they send me here…

Maybe you received an automatic reply?

If you contacted billing@fly.io and explained that you can’t access your account to change to a shared IPv4 address, then you will get a reply from them about that.

I will retry, thank you very much for your help !!

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