Is there a Format to contact billing for GPU related issues

I recently tried to host an ollama app to try out the GPUs and got an error saying my org isn’t allowed to have GPU enabled apps and that I should contact billing which I did. Before that I made sure to register my cc as a payment method (i initially bought some credits just to test the platform) are their any other things I need to do? like format the billing email in a certain way

I did this recently: a normal email will suffice. A human on the other side will read and reply. No special format required

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Thanks for the response! I originally thought it was an automated response that would tell you to do some things first before getting permission and it worried me that I hadn’t got a response yet