How to increase RAM to 4096 MB (error "cannot exceed 2048 MiB")

Hi, I’ve added a valid credit card, bought $25 in credits, and linked my organization. I need to run a machine with 4096 MB RAM but I get invalid config.guest.memory_mb, cannot exceed 2048 MiB. Please upgrade my account so I can use more memory. Thanks.

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Hi… Typically, this isn’t an account block but rather is due to the (non-intuitive) coupling between the number of vCPUs and maximum RAM:

Memory limits are 2gb * shared CPU size or 8gb * performance CPU size.

Thus, go with cpus = 2, and that probably shakes you free, :dove:.


Aside: When you do have requests or questions about your particular account, it’s best to contact billing@fly.io, instead of posting here in the community forum.

https://fly.io/docs/about/support/#billing-and-account-support

(Scroll down to “Billing and account support” if your browser doesn’t jump there automatically.)

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Thank you so much.

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