Cannot connect or proxy redis

Error: returned error 500 Internal Server Error: {“errors”:[{“message”:“You hit a Fly API error with request ID: id-here-fra”,“extensions”:{“code”:“SERVER_ERROR”,“fly_request_id”:“id-here-fra”}}],“data”:{}}
I cannot see a way to solve it.
Any idea?

I also got the same same error.

Commands that I have tried

  • flyctl redis connect
  • flyctl redis status <my-redis-db-name>

I tried connecting to two of my fly.io accounts (one by one) but I got the same error as reported by Pedrov above.

However, the list command worked: flyctl redis list.

Can we get this sorted quickly, please? I have a product app deployed on a fly cloud and I desperately need to debug some client facing issue.

The team is looking into the issue right now.

1 Like

@pedrov @ankur6971 This should be fixed now. Let us know if you still see any issues.

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