billing@fly.io not responding to emails.

Questions / Help
1

Hi. While trying to scale the number of machines I am using for my app I received the following error.

Error: failed to launch VM: You have reached the maximum number of machines for this app.

To unlock more features please add credit to your org (using an admin account) from your billing page:

 https://fly.io/dashboard/<my-account>/billing

Or contact us at billing@fly.io and we'll take a closer look at your account.

I emailed billing@fly.io twice now and received no response either time.

I have a valid credit card on file, and even purchased $25 dollars of credit, but I still cannot scale my apps.

2

Hey, replied to your emails.

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