Is there a way to see where my Sprite is running?
I’m in Australia… and sometimes my Sprite takes a long time to respond (to the point that I often shift to working locally).
Is there a way to 1) see which region the Sprite is located? 2) move it’s region? 2b) set which region a Sprite should be created in?
Hey there,
These are great questions! I tested this end to end just to make sure I, myself wasn’t missing anything - and it’s a no on all three unfortunately. Sprites currently get placed in whatever region we consider closest to whoever created them. We’ve had conversations about this internally, but as of right now there is no timeline or anything I can share that would be useful to know.
The slowness you are experiencing may not be distance at all. A Sprite suspends when idle, and waking it takes anywhere from a couple hundred milliseconds to a second or two. If that’s what you’re hitting between commands, I’d take a look at this piece of documentation- https://docs.sprites.dev/keeping-sprites-running/
Could have just replied with “there isn’t anything I can share that would be useful”… or better yet don’t have a bot waste our time replying at all if it can’t add anything of value.
I know about the idle sleeping - this is not the issue.
Hm… Given that Fly.io has an explicitly stated policy of not using LLMs for Support, I think the default assumption is that this is just someone genuinely trying to be helpful when they had a small interval of time free.
Also, in general, questions are answered here in the community forum on a standby basis, when there is a moment. It would be disappointing to see them revert to the older policy of “we answer questions sometimes, but that’s rare”, etc.
(Another recent thread has someone’s agent almost literally saying “in lieu of a support plan” at the end of its long, convoluted question post, so they’re getting hit from both sides now.)
The black-box aspect of Sprites kind of is frustrating sometimes, though… If you happen to have a public HTTP service, then you may still be able to use the flyio-debug header:
https://community.fly.io/t/sprites-api-not-responding/27482/15
The fields are cryptic and are not documented, but they’ll tell you which data center the worker node is in (which is also where the Sprite is, last I heard) as well as which edge node you traversed, and so on.
@mountainash - feedback for you.
I am genuinely pleased that support folks here aren’t using AI or running bots to reply, especially given the amount of lengthy slop that customers will post in this channel (and present as their own voice and thinking).
I do think however that maintaining a friendly and professional tone is a minimum that customers can be asked to adhere to, and I can say that because I am also a customer. Please try to be kind here.
the @flyio-support account isn’t a bot (I also don’t, personally, read the reply as LLM-generated text). the Questions / Help category gets ingested into our regular ticketing system (same as Paid Support), and our support folks reply to them from there.
this one was @kaelynH 
Thank you @lillian for clearing that up, and sorry @kaelynH for the harsh response; I was thrown off my the “these are great questions” and then the lack of an answer to my 3 questions (I’d probably just seen https://youtube.com/shorts/77rGjqV4fqo?si=AewXtkaRxHLreFs1 and thought they were everywhere now).
But back to the actual issue… seems like it could be a feature request?
No worries - no hard feelings at all! It’s hard to tell in today’s world of clankers who is and isn’t one, especially when my message comes through with “Fly support” and not a picture of my actual face. I took your original message as a feature request, which is why I had mentioned:
“We’ve had conversations about this internally, but as of right now there is no timeline or anything I can share that would be useful to know.”
