Hi,
We are continuously getting the following in the logs for app 4b44ba8d (1 instance). All our servers are in SIN zone. Despite that errors are thrown for MAA zone.
2021-12-29T06:57:59.857 proxy[2ce9ed6f] maa [warn] Error 2004: App connection idle
2021-12-29T06:58:00.508 proxy[2ce9ed6f] maa [warn] Error 2004: App connection idle
2021-12-29T06:58:01.336 proxy[2f9d2f05] maa [warn] Error 2004: App connection idle
Our DB connection is stable. Can you please look into this. We are having a nightmare handling customers.
Potentially related, please see these 2 posts in case you haven’t already:
While someone at Fly look at the back-end, can I ask you to clarify these please… just for my understanding. Of course, they may be just exposing my misunderstanding lol.
There’s 1 instance of the app, but in the next sentence you say ‘servers are in SIN zone’.
Single-instance app, meaning, just 1 microVM within the app?
If so, what do you mean by ‘servers’, plural.
You’ve said the DB connection is stable; what issue(s) are your end users seeing?
The first link above says that ‘App connection idle’ isn’t necessarily an error, hence it was turned into a warning.
The app is terribly slow. Even the homepage with no db connectivity opens up very slowly.
When I wrote this email, I was changing the server instance from 3 to 1. Now its back to 3. But still I am not able to serve requests.
All instances are by default in SIN zone. So by servers I really meant instance.