Unable to boot/load app since incident

Questions / Help
1

I can’t deploy or restart my app since the incident occurred. It’s built with Docker if that is any help. Been having issues for what seems like 2 days now. Everything works perfectly locally.

 ✖ Machine 6e8257da304de8 [app] update failed: failed to update VM 6e8257da304de8: request returned non-2xx status, 504
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Checking DNS configuration for *****.fly.dev
Error: failed to update VM 6e8257da304de8: request returned non-2xx status, 504 (Request ID: 01HWFPZCZSC192EAHTF5E5GBKE-ewr) (Trace ID: 4060447e355c0f799f21dc6a0da2a044)
2

Had the same issue. Scaled the affected machine/region down to 0 and back up to 1 to create a new machine solved this for me (fly scale count · Fly Docs). Alternatively use the machine command (fly machine · Fly Docs) if you’ve more than 1 machine (in a region).

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