Two issues with Sprites

Questions / Help
1

Hi, new user to Sprites, testing it out. Sprites is pretty ideal for me, but I ran into significant bugs early into my testing (2 sprites in):

  1. One sprite is no longer able to connect. There was a forum post about this self resolving, but even after restarting a couple times and waiting I can’t reconnect. I had to make a new sprite, but would like to fix or recover the work on the old one if possible.
  2. On Mac OS Safari, the “Authentication Required” page is stuck in a redirect loop after authenticating back to itself, so I’m unable to connect to my sprite’s server. (Edit: also on Chrome)
3

Hi Michael,

Which sprite is giving you trouble? I can check it and reset it for you.

Regarding “authentication required”, is that when trying to access one of your sprites’ pages? i.e. one under *.sprites.app?

Let me know!

4

Hi!

The sprite that can no longer connect is testbed.

The redirect loop is happening when I’m trying to access a sprites’ page. I can’t remember what sprite that was happening to.

5

Hello Michael! Thank you for your patience on this so far

For the sprite testbed: could you check if you’re able to restore to a suitable checkpoint please? It seems to be having trouble booting due to a predicament with its filesystem’s current state. Restoring to a working checkpoint should help recovery.

  • Get list of checkpoints for the sprite: sprite checkpoint list --include-auto -s testbed
  • Restore: sprite checkpoint restore <id>
  • If the v1 checkpoint’s date is passable, you can use it, as I see it’s been successfully mounted for your sprite previously

Regarding the redirect loop–I tried replicating the issue on my own Sprite but was not able to observe the same redirect loop. So this is likely isolated to the specific sprite you’ve experienced the behavior for. Please let us know if you ever encounter it again, along with the sprite name and we can investigate further.

Sorry for the troubles on your Sprites here! Rest assured that the team is working on improving the overall Sprite experience and reliability. Thank you for your kind understanding–let us know how things go!