Support ticket form produces error: Failed to submit support request

hey, the support ticket submission does not work.

Im having trouble deploying my zahlmalerapprovel app, in particular my zahlmaler-db doesn’t seem to communicate with my app for whatever reason. Ive been rummaging the past few days but can’t find the issue, would you please help?
Please lmk if you need an additional information than the logs you already have.

This is preventing me from using fly.io.

Would you delve into your networking tab, and see if the submission produces an AJAX request? There may be an interesting status code, response header, or response body, that is useful for the error report. Ditto your JS debug console.

Hi @epsonr - sorry for the trouble here! I’ve gone ahead and reached out to you directly.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.