Sprites not reachable

[siscia]

My sprite is not reachable.

It was running some workload and it is now completly unreachable.

The CLI nor the exposed web port seems to work.

sprite-4dd628e4-b4ab-43f4-be25-993d6beb66ea

[mayailurus]

Hi… Do you see a Restart button in the dashboard?

@aezell_fly

It won’t solve every case of wedged sprites but it is something to try. It tries to do a graceful restart but if you have data on the sprite that is vital, I’d be cautious as I would with any restart.

(People have reported some success with that, in the past…)

[siscia]

Thanks, eventually it become responsive from the CLI again. However, the service I used was stopped.

Which means that I had to log into the CLI, restart the service, and then I can start using it again - which is not quite the workflow I was looking for.

[siscia]

Nope… It happened again.

Is this expected?

[flyio-support]

We’ve updated sprite-4dd628e4-b4ab-43f4-be25-993d6beb66ea. It’s now running and healthy.