Sprites active_sprite_limit appears stale

Questions / Help
1

We upgraded our org plan recently and our `warm_limit` correctly reflects the new tier (20), but `active_sprite_limit` appears to still be at the older value:

GET /v1/organization
  {
    "organization": {
      "slug": "shaleen-shah",
      "max_sprites": 100,
      "active_sprite_limit": 10,    ← old?
      "sprites_enabled": true
    }
  }

  GET /v1/sprites
  {
    "warm_limit": 20,    ← matches expected plan
    ...
  }

Our understanding from the pricing page is that the current tier should give us 20 concurrent active sprites alongside the 20 warm limit. We’re hitting the 10-active ceiling under bursty fanouts.

2

Hi, can you share where/how you’re seeing hitting the 10-active limit? i.e. if you have 10 running sprites and you try to sprite console into an 11th sprite do you get an error?