Sprite recovery request

Questions / Help
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1

Sprite has been in unusable state for the last 20h or so. Many things have been attempted since it failed: waiting it out, restarting, updating…

Error: failed to create checkpoint: API returned status 503: Storage not ready

fly-request-id: 01M51MK9EBQK5QDWZ704CXB2MK-cdg

the sprite has been tagged broken

as i find this happening quite often to sprites — where they enter a bad state — i would like to know what is the right set of steps for us to perform that can nudge the sprite back to a usable state. note: this one won’t even allow me to play with checkpoints.

2

seems to be back online now. thanks for your help.

could this have been recovered without your intervention?

3

Thanks for your detailed report. I’ve identified your sprite and updated it. It’s now running on a different host.

Let us know if the “Storage not ready” error hits your sprite again.