Hi there!
Hoping I can get some assistance in resetting my Phoenix.new environment, the IDE is stuck setting up. I haven’t actually used it in a while, so unsure how long my account has been in a bad state.
Thanks so much, and happy holidays!
Hello @Nick-Taylor, welcome to Fly.io, and thanks for reporting this! Sorry about the experience here–I’ve gone ahead and restarted your IDE, you should be good to go.
Additionally, I’ve sent over some credits too–hope this helps. Please let us know if you need further assistance on this!
This is also happening to me today and looking at the dev tools I think it is because Plausible Analytics domain (plausible.io) is currently unreachable so the analytics script is failing to execute and hanging the app.
Now the plausible.io url resolves and the script is loaded but the font file for the IDE is not being fetched due to a 502 Error:
Bad Gateway: Service on port 4000 is unavailable.
Could someone reset the IDE for my session as Chris describes in other threads? I can’t use the product I am subscribed to and I’d like to figure this out. I tried ensuring no ad blocking or DNS resolution problems on my end but I need some help debugging.