New sprites sometimes randomly won't respond after creation

[itayelgazar]

Hey!

Sometimes the sprites I’m spinning up won’t respond.

It happens very randomly, like 50% of the requests.

debuginning the sprite logs, I saw this:

  time=2026-02-15T16:53:28.979+01:00 level=DEBUG msg="Using sprite override" sprite=redacted                                                                                                                                                                                          
  time=2026-02-15T16:53:28.979+01:00 level=DEBUG msg="Final sprite selection" sprite=redacted
  time=2026-02-15T16:53:28.980+01:00 level=DEBUG msg="Resolved org from sprite tracking with operation" sprite=redacted org=<REDACTED> url=https://api.sprites.dev operation=exec source=unique                                                                                       
  time=2026-02-15T16:53:28.980+01:00 level=DEBUG msg="GetToken called" org=<REDACTED> url=https://api.sprites.dev hasManager=true keyringKey=sprites:org:https://api.sprites.dev:<REDACTED> userID="" userEmail=""                                                                  
  time=2026-02-15T16:53:28.999+01:00 level=DEBUG msg="Found token in manual tokens keyring" org=<REDACTED> tokenLen=117 key=sprites:org:https://api.sprites.dev:<REDACTED> addedAt=2026-02-11T20:17:18.778+01:00
  time=2026-02-15T16:53:29.013+01:00 level=DEBUG msg="System keyring Get failed, attempting fallback" error="secret not found in keyring"
  time=2026-02-15T16:53:29.013+01:00 level=DEBUG msg="Init" dir=/Users/<REDACTED>/.sprites/keyring
  time=2026-02-15T16:53:29.027+01:00 level=DEBUG msg="System keyring Get failed, attempting fallback" error="secret not found in keyring"
  time=2026-02-15T16:53:29.027+01:00 level=DEBUG msg="Failed to get token from legacy global keyring" triedKeys="[sprites:org:https://api.sprites.dev:<REDACTED> sprites:org:<REDACTED>]"
  time=2026-02-15T16:53:29.027+01:00 level=DEBUG msg="Selected token based on timestamp" org=<REDACTED> source=global-manual addedAt=2026-02-11T20:17:18.778+01:00 totalCandidates=1
  time=2026-02-15T16:53:29.027+01:00 level=DEBUG msg=GetActiveUser activeUserID="" totalUsers=0
  time=2026-02-15T16:53:29.027+01:00 level=DEBUG msg="No active user ID set"
  time=2026-02-15T16:53:29.027+01:00 level=WARN msg="failed to upgrade token" org=<REDACTED> error="no active user found"
  time=2026-02-15T16:53:29.027+01:00 level=DEBUG msg="Using org URL" original=https://api.sprites.dev base=https://api.sprites.dev
  time=2026-02-15T16:53:29.0ol disabled by client option" sprite=REDACTED

and when it succeeds, i usually see a ‘created’ json line.

Any ideas?

cc @kurt maybe? thanks!

[itayelgazar]

Actually, just realized that it does response, it’s just that installing some library will sometimes take VERY LONG time (like 10m) and sometimes will take 30s.

Any ideas why?

[itayelgazar]

[blanst]

I’m seeing a similar issue with my sprites. They take forever to respond after going to sleep.

[protean]

I’m having this issue, my Sprites are unusable and show connection errors. After some time, they sometimes will work again, sometimes not.

[itayelgazar]

Someone? I’m paying $100..would love to get at least a reply.

[Matt_C_Fly]

Hi All,

Appreciate your patience, as this is a new product. We are aware of these reports and are tracking a number of Sprites bugs that we are working to fix quickly.

We have new releases coming very soon (in the next week or so) that should address these issues.