Machine in EZE down, app does not work

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Hello everyone! I have an app deployed with Fly.io and I am getting the following

Fly Platform Status 0
A Service Interruption yesterday
Some of your apps in EZE are on a host which has suffered a hardware failure and will be down for an extended period. You are not being charged for this resources on this host. You may await the host’s return to service, or you may spin up new Machines in the region and restore from backups.
Did any of you encounter this issue and can help me resolve this? Also don’t want to loose the database if I change the region of the machine

I appreciate the help!

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What’s the problem? Can you just re-deploy your app to another host?

What kind of database are you using?

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The problem is that the server is down, I cannot access the website.

How can I re-deploy the app to another host? What happens with the database?

The database is postgresql, this app (the databse) is in status green

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image
image1360×1244 114 KB

This is the message in the dashboard

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Yes, the server has suffered a hardware failure. The error message says that you should redeploy to another host. That is what I would do.

Deploy it the same way you deployed the last one. Assuming you have no data you want to save on the app you mention, try to destroy it, then deploy it again. This is just flyctl deploy for me, but it depends on a lot of factors.

There seems to be some information missing here. What was running on the broken host: an app, or an unmanaged PostgreSQL database?

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In general, apps should be stateless, so they can be destroyed and redeployed. It is not clear what applies in this case.

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