I have a failed pay from yesterday is it the reason or there is a maintenance or something going on
and can i pay in advance so my website never deactivates
Hi… You can email billing@fly.io to check whether that’s indeed the case. That’s the place to ask any questions about account status, administrative locks, etc.
https://docs.fly.io/about/support#billing-and-account-support
They can have a bit of a queue around the beginning of the month, though, as everyone suddenly has questions about their latest invoice.
Your personal status page would have a notice if one of the underlying physical host machines that you’re using had been taken down for maintenance…
https://docs.fly.io/apps/trouble-host-unavailable#notification-of-host-issues
If you don’t see anything there, then a basic troubleshooting step is to start fly logs in a separate terminal window (and leave it running there) and then try fly m list and fly m restart and see if you get any informative messages.
The official docs have some more tips:
https://docs.fly.io/getting-started/troubleshooting
Credits can be purchased up front, which is what I do, although there are still a few unusual cases in which your app would end up being down (in particular, if the credits were all depleted early).