How do I find my account balance? The Fly dashboard is randomly showing that I owe some amount from 2-3 years ago, and the UI says that my account balance is overdue but there is no clear indicator of what the account balance is. Additionally, the list of invoices is very hard to parse — because I had credits I guess a “sub invoice” of some sort was created.
I’ve already reached out to billing@fly.io but haven’t received a response. They once helped me a long while ago, but now I’m absolutely perplexed on what’s going on.
Hi, it can take a minute for the support team to work their way through the billing queue, especially when a new month has just started (we get lots of questions about invoices for the month that just ended). Someone will see your message and respond.
If you’re able to share any screenshots of what you’re seeing, I might be able to help explain. If by “account balance” you mean your credit balance, that should be visible at https://fly.io/dashboard/YOUR_ORG_SLUG/billing (hit the Billing link in the dashboard sidebar).