How to completely close an account?

1

I would like to close my account and delete all account data. To do this I believe I need to delete my apps and organisations. When I try to do this I get an error message.

Also there is no support with Fly on the Pay As You Go account so there seems to be no way to contact the company directly.

Please advise me about how I can close my account given the errors that the Fly.io dashboard is showing.

Thanks,
Ankur

2

Hi… For account management topics, you can email them at billing@fly.io, :green_shaded_lamp:. A Support Plan is not required in that case:

https://fly.io/docs/about/support/#billing-and-account-support

The community forum here can also sometimes be helpful, with tips about deleting apps, etc., but you would need to say a lot more about the specific error message that you’re seeing and what exact action you were attempting when it appeared.

Hope this helps a little!

4

thanks so much, I’ll send a message to that email