Help deleting organization and account

I cannot delete my organization. I keep getting:

I also can’t remove the billing information. I want to avoid getting charged the $5/month for something your system is preventing me from doing…

Hi Rafael, it’s not immediately clear what’s going on in your case; please email for help.

Might be worth checking which organisation you had selected in the dashboard:

If you’re in multiple organisations, you might’ve been trying to delete someone else’s personal organisation (which is on the free Hobby plan), rather than your own, which may be on a paid Hobby plan (and therefore deletable).

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