Grafana is not recording latest logs any more in a specific app

I’m having a little issue with grafana in the last day, when i want to check the logs of an app it shows “No Data”, But if i make a petition to the app the app respond with a 200 and give all the information. In the app (ExpressJS) i leave some “console.log()” with timestamps to maintain a record of when was used, but this records dont appear in grafana.

The wierd part of this is when i make te petición in the tab “Metric & logs” of fly.io it appears but if i refresh the page it’s gone and in grafana never appear. Another case is that i have another app with the same function and that app all the logs appear and is the excact same app

Having exactly same issue. App is up and running (no issues here), but logs haven’t been deployed to Grafana for nearly 2 days. In Fly’s own dashboard I’m greeted with ‘Waiting for logs…’ message. Sometimes some single log appear, but it’s rare.

App (pretty standard Express setup) is running in IAD primary region. Can someone look into it please?

Hello @inflexionsoftware, @blurbyte

Thanks for raising these! We can certainly take a look on our side. Please send an email to billing@fly.io and include the app names ( both the app where the logs are not showing, and the app where it is ), timestamps when you expect logs to be present, and screenshots of the observations you’re seeing if possible.

With these details we can further review what could be blocking the logs from showing in Grafana for the affected apps.