I’ve seen the previous posts about tigris.dev being flagged due to a bad actor hosting malicious material on there but it seems this fault is still current - ?
Also, I only today came across the error today, for some reason, though it’s been around for months??? I’m using tigris storage buckets in my app, and Bitdefender on Win10 is flagging it (only as of today):
How to fix this? I’ve tried adding exceptions to Bitdefender but nothing seems to work, besides disabling all the protections. This is really unacceptable… How to work around this?
This is normal for companies that offer storage. They might have had a rogue customer store some malware, or maybe one of their customer’s accidentally infected a bucket because they had a virus, or maybe Bitdefender have some other metric on which Tigris fails. Obviously this is the fault of Bitdefender, even though Tigris employees may make some efforts to correct the record.
I’d suggest logging a ticket with Bitdefender, but in the meantime I dare say you can add this URL to your operating system’s allow-list.
(I wonder if this error is happening in your Windows development environment, given that the error is happening in Node. If you don’t need your customers/users to interact with this bucket then you likely don’t have a problem; your Node applications in Fly will be entirely untroubled by consumer antivirus).
My users would indeed interact with the bucket… Also I do have node.exe allowed through my windows firewall. Adding node.exe to Bitdefender appears to do nothing. I’ve also attempting adding the specific URL (in that screenshot) and wildcards to that domain name but it is still blocked. The thing is the issue is 2 months old, and only encountered this blocking just yesterday. My Bitdefender auto-updates frequently so this is very disruptive if it’s an ongoing issue.
Thanks Jigar - I sent an email to Bitdefender Support under the tag of “False Positive” for the specific bucket url and https://**tigris.dev/** a few hours ago and now it appears to be working:crossed_fingers:t5:. Hope it remains this way! Should I send you further details or not necessary?
Thank you for taking care of that. It would be greatly appreciated if you could forward it our way. I’m also happy to reach out to them directly to ensure we’re added to their exclusion list moving forward. Additionally, please include help@tigrisdata.com in the email thread—I’ll be able to follow up there as well.
. Hope it remains this way! 
Should I send you further details or not necessary?