Hi, We’ve been using Fly without issues for several customers, but we have one that we can’t seem to get a certificate generated for. I verified with them that both DNS entries are active and checked myself using dig. In the certificates view I see that the domain has been verified, but red dots n…

Actually, try the hostname without the subdomain: example.com instead of security.example.com. There is a CAA record that’s preventing us from issuing the certificate. They will either need to delete the CAA records from their DNS, or add letsencrypt.org with these instructions: Certificate Authori…

Domain verified but certificate not generated

Questions / Help

kevin1 June 25, 2021, 9:52pm 3

Thanks for the quick reply! Yes it looks like X’s across the board. Is there anything we should ask the customer to do on their end?

Certificates are not issued for a specific domain

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Domain verified but certificate not generated

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