Hey! I hope you’re all great,
Cost explorer isn’t working for any of my orgs. After loading for a while, this error comes up:
We're having trouble loading the cost breakdown. Please try refreshing the page in a few minutes or contact support if the issue persists.
Heya - does it work for your personal organization?
Glancing it looks like this is due to the higher cardinality of your other organizations. I’ll take a look at some optimizations but the cost explorer might not be Great for the higher cardinality with your number of apps, other resources. Mostly it might just not be the best UI for high cardinality.
We do have a default that checks cardinality before even trying to show this for larger cardinality and it looks like you hit a bug where it was trying to still show this for you despite your high cardinality. I’m going to fix that then I can try to see what options we have for your case.
Hey, Thanks for looking into this. I can see the cost explorer for my personal organization. It would be great to be able to view our expenses across the other orgs — dev and prod orgs. We use fly.io seriously and need to be able to forecast future costs and calculate current costs accordingly.
I’ll be on the lookout for updates and look forward for the possible changes.
The UI should now catch that your organization will struggle with the cardinality and give you a better indication of that, which doesn’t solve your problem of wanting to explore costs across your larger organizations; more to come.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
