Can't connect to sprite: Input/output error

Questions / Help
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1

I think this is a dupe of sprite lots of "File X: Input/output error" . This specific sprite shows as warm in sprite ls, but:

  • When I sprite c I get “mkdir: cannot create directory ‘/home/sprite/.terminfo’: Input/output error”.
  • I can exec commands, though, and I can get in with sprite exec -tty /bin/bash. Then,
    • htop returns “Error opening terminal: xterm-256color” and
    • whoami returns “whoami: cannot find name for user ID 1001: Input/output error”.
    • claude returns “bash: /home/sprite/.local/bin/claude: Input/output error”
    • when I try to cat any file I get the standard “Input/output” error
2

Hm that’s an interesting one! You mentioned being able to exec, if you exec htop/whoami/etc. do those succeed noramlly, or also fail with the same io error as when using the tty shell?

I just moved the sprite (or at least, the only warm one in your account :slight_smile: ) across machines. Let me know if you’re still seeing issues connecting via console.

If you are still seeing issues, could you share the name + a bit more about what you’re running in the sprite? eg. multiple concurrent claude instances, or just one, any other concurrent processes or sprite services you have

3

Thanks for the response! The sprite in question is trex-2. It’s having the same issues, so I guess you moved the wrong one. I was running claude and mysql, and was doing a mysql restore. I edited my original message to have some more info about what different commands return.

5

Ok did that one as well, let me know how it looks.

Those outputs are from running them after using sprite exec -tty /bin/bash to open a shell, correct? If you just do a sprite exec htop or whoami, do those also hit the same error?

6

Oh, sorry, I didn’t read your response closely enough. Well, now I can connect to 2 fine and everything seems to work fine, though it seems I lost my files on it (which doesn’t matter to me, it was only a test box). I’m continuing my experimenting on 1 because it still has its files. If I run into this again I’ll let you know the output of those exec commands

7

Hey, I ran into an issue again! 1 is no longer responding; new connections can’t be made (including execs) and my existing connection seems frozen. When I run sprite exec whoami I eventually get “Error: connection closed”. I recently started running a mysql import on that sprite, I’m starting to think that’s the common factor.

8

Gotcha, thanks for those details! We’re taking a closer look at those two sprites and the underlying machines. The mysql import is likely related, but whether it’s the cause or just triggering something latent I can’t say for sure.

From the metrics we have, it does look like somethings putting a ton of IO pressure on the sprite causing it to lock up.

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9

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