Can't add a credit card

It does not matter where I try it, but whenever I click on “Add a payment method” in the dashboard, the page loads forever and just returns to the current page which the following error message: “Failed to prepare checkout”.

Thanks for letting us know! For payment and billing errors, it’s best to email so that we look into this with you.

Hi, just wanted to follow up here to let you know that we’ve been seeing an uptick in errors with our payment processor in the Frankfurt region. We’re looking into a workaround that we hope will resolve this soon, and we’ll let you know how things are going! :sweat_smile:

This lines up. I’m from Germany.

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