Cannot delete app - 500 error (need account deletion)

Questions / Help
1

Hello,

I’m trying to delete my app and my account, but I keep getting a 500 error even after successfully deleting all machines and volumes.

What I did:

  • :white_check_mark: Deleted machine

  • :white_check_mark: Deleted volume

  • :cross_mark: fly apps destroy groupbuy-db → 500 error

Error message:

Error: failed to run mutation($appId: ID!) { deleteApp(appId: $appId) { organization { id } } }: server returned a non-200 status code: 500
2

We reported the same issue on Friday, and to my knowledge support is currently working on a fix.

My understanding is that it happens when one of multiple apps that reference images with the same content hash gets deleted (even if each image is registered under a different URL). The workaround would then be to push a new image (or to rebuild the app) before trying to delete the app.

1 Like
3

Thanks for the info! I just tried again and the app was successfully destroyed. Looks like the fix has been applied.