I received an invoice for payment for phoenix.new for Jan 1, it was paid, I have the receipt.
However, inside fly.io it still shows as not paid. And upcoming invoice is for Jan1.
I have the invoice and receipt in my email showing it was paid. Somehow fly.io didn’t process it and also it didn’t add credits to my phoenix.new account.
Please assist.
I tried reaching out to billing, but have not heard anything yet.
Hi, I can’t see your email anywhere in the inbox. Are you certain you sent to billing@fly.io?
We get an influx of emails at the beginning of each month (as people receive their end of month invoices and have questions), so it will take a bit longer to get a response towards the start of any month, but someone will respond.
Scratch that, got confused by mismatched username/email.
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