# \#issue

**URL:** https://community.fly.io/tag/issue/25.md

[Latest](https://community.fly.io/latest.md) · [Categories](https://community.fly.io/categories.md) · [Tags](https://community.fly.io/tags.md)

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## [Create organisation Token web UI broken](https://community.fly.io/t/create-organisation-token-web-ui-broken/28599)

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**Author:** [@mountainash](https://community.fly.io/u/mountainash)\
**Replies:** 3\
**Last updated:** [September 9, 2026, 12:56am UTC](https://community.fly.io/t/create-organisation-token-web-ui-broken/28599 "2026-09-09T00:56:52Z")

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In the dashboard… try creating a second token. First one creates as expected with a model of the token string to copy, trying again (without a browser refresh) will create the token, but not show a model. Browser: Safa…

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## [Custom domain SSL certificate not serving at edge despite showing as "Issued" - 8+ hours](https://community.fly.io/t/custom-domain-ssl-certificate-not-serving-at-edge-despite-showing-as-issued-8-hours/27340)

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**Author:** [@Veera](https://community.fly.io/u/Veera)\
**Replies:** 4\
**Last updated:** [March 12, 2026, 7:28am UTC](https://community.fly.io/t/custom-domain-ssl-certificate-not-serving-at-edge-despite-showing-as-issued-8-hours/27340 "2026-03-12T07:28:11Z")

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Custom domain SSL certificate not serving at edge despite showing as “Issued” - 8+ hours Description: I’m experiencing a critical issue where my custom domain app.snapshot.so has a valid SSL certificate (shows as “Issu…

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## [Sprites becoming non-responsive after usage](https://community.fly.io/t/sprites-becoming-non-responsive-after-usage/27137)

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**Author:** [@sam20260215](https://community.fly.io/u/sam20260215)\
**Replies:** 24\
**Last updated:** [February 27, 2026, 6:05pm UTC](https://community.fly.io/t/sprites-becoming-non-responsive-after-usage/27137 "2026-02-27T18:05:44Z")

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I noticed over the past few days that after using a sprite (Claude Code session), it gets slower and slower. For example, a ‘git status’ can take a minute to respond. After a while, a sprite often becomes completely non…

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## [Organisations page shows an incorrect number of apps](https://community.fly.io/t/organisations-page-shows-an-incorrect-number-of-apps/27098)

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**Author:** [@scallaway](https://community.fly.io/u/scallaway)\
**Replies:** 1\
**Last updated:** [February 10, 2026, 10:33pm UTC](https://community.fly.io/t/organisations-page-shows-an-incorrect-number-of-apps/27098 "2026-02-10T22:33:08Z")

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Not sure where to post bug reports as such so I figured I’d just dump it here. If you’re in the organisations page (I only have one), I see a report stating I have 3 applications. When I dive into that organisation,…

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## [NAW false positives blocking Next.js RSC (rsc\_resolved\_model\_injection) causing hanging API requests (0 bytes, pending)](https://community.fly.io/t/naw-false-positives-blocking-next-js-rsc-rsc-resolved-model-injection-causing-hanging-api-requests-0-bytes-pending/26713)

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**Author:** [@petegedge](https://community.fly.io/u/petegedge)\
**Replies:** 9\
**Last updated:** [January 7, 2026, 10:36am UTC](https://community.fly.io/t/naw-false-positives-blocking-next-js-rsc-rsc-resolved-model-injection-causing-hanging-api-requests-0-bytes-pending/26713 "2026-01-07T10:36:12Z")

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Hello, My Next.js application is failing in production due to a false positive from the Network Application Firewall (NAW). I’m seeing the following error in my logs when the client makes normal Next.js App Router reque…

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## [Standard Support Trial form message fails to send a message](https://community.fly.io/t/standard-support-trial-form-message-fails-to-send-a-message/26718)

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**Author:** [@buildkindly](https://community.fly.io/u/buildkindly)\
**Replies:** 1\
**Last updated:** [January 1, 2026, 8:30pm UTC](https://community.fly.io/t/standard-support-trial-form-message-fails-to-send-a-message/26718 "2026-01-01T20:30:58Z")

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I’m trying to submit an issue for support. Currently on free trial with Standard Support Trial showing active. When I attempt to submit a ticket the following error is thrown “Failed to submit support request. Please ema…

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## [DNS configuration error on fly's side](https://community.fly.io/t/dns-configuration-error-on-flys-side/17908)

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**Author:** [@nukeop](https://community.fly.io/u/nukeop)\
**Replies:** 7\
**Last updated:** [August 2, 2025, 12:39pm UTC](https://community.fly.io/t/dns-configuration-error-on-flys-side/17908 "2025-08-02T12:39:13Z")

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I was trying to deploy my program from CI, and got this error at the very end: Checking DNS configuration for (my domain):9999 Error: expected 1 A records for (my domain):9999., got 0 Any ideas why this happens? I’m n…

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## [Volume Bound to Nonexistent Machine](https://community.fly.io/t/volume-bound-to-nonexistent-machine/25493)

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**Author:** [@anhakeem](https://community.fly.io/u/anhakeem)\
**Replies:** 0\
**Last updated:** [July 26, 2025, 9:22pm UTC](https://community.fly.io/t/volume-bound-to-nonexistent-machine/25493 "2025-07-26T21:22:19Z")

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Hey Fly Team, I have a volume that’s still marked as “bound” to a machine that no longer exists. App: Hobby-tier Machine ID: 32873143b02408 (already destroyed) Volume ID: vol\_vxwpep1kl0g1qlzr Trying to delete the vo…

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## [Compliance documents page (GDPR, HIPAA BAA) returns 500 error](https://community.fly.io/t/compliance-documents-page-gdpr-hipaa-baa-returns-500-error/25458)

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**Author:** [@codeneuro](https://community.fly.io/u/codeneuro)\
**Replies:** 1\
**Last updated:** [July 22, 2025, 10:40am UTC](https://community.fly.io/t/compliance-documents-page-gdpr-hipaa-baa-returns-500-error/25458 "2025-07-22T10:40:29Z")

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I am trying to sign a HIPAA BAA (linked on this page), and am getting a 500 internal server error.

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## [UI Bug](https://community.fly.io/t/ui-bug/25288)

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**Author:** [@discoverer](https://community.fly.io/u/discoverer)\
**Replies:** 0\
**Last updated:** [July 4, 2025, 5:49am UTC](https://community.fly.io/t/ui-bug/25288 "2025-07-04T05:49:24Z")

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Chrome v. 138.0.7204.97

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## [Dashboard bug: can't delete tokens ("Human can't be blank")](https://community.fly.io/t/dashboard-bug-cant-delete-tokens-human-cant-be-blank/24943)

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**Author:** [@andras](https://community.fly.io/u/andras)\
**Replies:** 4\
**Last updated:** [May 26, 2025, 4:36pm UTC](https://community.fly.io/t/dashboard-bug-cant-delete-tokens-human-cant-be-blank/24943 "2025-05-26T16:36:33Z")

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If I try deleting a previously created token then it just says “Validation failed: Human can’t be blank”. Not sure where to report bugs, so here it goes. Here’s the request sent on the ws: \["6","12","lv:phx-GEIgxaO…

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## [Autosuspend preventing OIDC token refresh?](https://community.fly.io/t/autosuspend-preventing-oidc-token-refresh/24305)

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**Author:** [@faye](https://community.fly.io/u/faye)\
**Replies:** 0\
**Last updated:** [March 18, 2025, 3:56pm UTC](https://community.fly.io/t/autosuspend-preventing-oidc-token-refresh/24305 "2025-03-18T15:56:01Z")

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When I switched my machines from autostop to autosuspend, OIDC tokens stopped refreshing. When the machine comes back from suspended to a started state, the token timestamp is one from before the machine was suspended a…

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## [Typo in \`App Builders\` screen](https://community.fly.io/t/typo-in-app-builders-screen/24080)

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**Author:** [@halfer](https://community.fly.io/u/halfer)\
**Replies:** 1\
**Last updated:** [March 1, 2025, 5:16am UTC](https://community.fly.io/t/typo-in-app-builders-screen/24080 "2025-03-01T05:16:00Z")

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Hi folks A little report about the App Builders screen at https://fly.io/dashboard/username/builders. In this phrase: annoucement post there is a spelling error. That should of course be “announcement”.

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## [Live logs are cleared automatically too often](https://community.fly.io/t/live-logs-are-cleared-automatically-too-often/23555)

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**Author:** [@nukeop](https://community.fly.io/u/nukeop)\
**Replies:** 1\
**Last updated:** [January 20, 2025, 12:30am UTC](https://community.fly.io/t/live-logs-are-cleared-automatically-too-often/23555 "2025-01-20T00:30:55Z")

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I believe this is a bug, because live logs used to work great for me. Now there are several issues with them: When I enter the live logs screen, it doesn’t display past logs, only “Waiting for logs…”. Looking at the Ne…

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## [ECONNRESET Error - was working yesterday (deployed SurrealDB)](https://community.fly.io/t/econnreset-error-was-working-yesterday-deployed-surrealdb/23393)

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**Author:** [@hgoona](https://community.fly.io/u/hgoona)\
**Replies:** 17\
**Last updated:** [January 13, 2025, 4:23pm UTC](https://community.fly.io/t/econnreset-error-was-working-yesterday-deployed-surrealdb/23393 "2025-01-13T16:23:39Z")

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Hi I have had a SurrealDB database deployed on fly.io for a while now but as of today my app in development can no longer make calls to the database. In my vscode terminal i can see this error: UnexpectedConnectionErro…

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## [Deployed machine in LHR region but at destination it's detected as US region](https://community.fly.io/t/deployed-machine-in-lhr-region-but-at-destination-its-detected-as-us-region/23244)

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**Author:** [@samuel07](https://community.fly.io/u/samuel07)\
**Replies:** 0\
**Last updated:** [January 3, 2025, 10:47am UTC](https://community.fly.io/t/deployed-machine-in-lhr-region-but-at-destination-its-detected-as-us-region/23244 "2025-01-03T10:47:29Z")

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I’ve earlier deploy new machine it was on global region later I switched it to LHR as per my needs. It’s a proxy setup now. When request go through the machine at destination It’s detected that request is coming from the…

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## [Error deploying postgres db when app name starts with numbers](https://community.fly.io/t/error-deploying-postgres-db-when-app-name-starts-with-numbers/21589)

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**Author:** [@shon-io](https://community.fly.io/u/shon-io)\
**Replies:** 1\
**Last updated:** [August 30, 2024, 3:20am UTC](https://community.fly.io/t/error-deploying-postgres-db-when-app-name-starts-with-numbers/21589 "2024-08-30T03:20:49Z")

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The error boils down to Error creating Postgres database. Be warned that this may affect deploys Error creating Postgres cluster: 500: ERROR: trailing junk after numeric literal at or near "03\_02\_" (SQLSTATE 42601) My …

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## [Deploy stuck on "Acquiring lease"](https://community.fly.io/t/deploy-stuck-on-acquiring-lease/21522)

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**Author:** [@uyhoang](https://community.fly.io/u/uyhoang)\
**Replies:** 15\
**Last updated:** [August 26, 2024, 7:12pm UTC](https://community.fly.io/t/deploy-stuck-on-acquiring-lease/21522 "2024-08-26T19:12:41Z")

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I have two Node.js apps that I am deploying, the only changes being updates to the fly.toml for each of them. Both of them are stuck at “Acquiring lease”. I tried to clear the any leases using fly machines leases clear \<m…

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## [sftp put stopped working and panics](https://community.fly.io/t/sftp-put-stopped-working-and-panics/21332)

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**Author:** [@amo](https://community.fly.io/u/amo)\
**Replies:** 3\
**Last updated:** [August 18, 2024, 8:44pm UTC](https://community.fly.io/t/sftp-put-stopped-working-and-panics/21332 "2024-08-18T20:44:12Z")

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For temporarily sending a file to a machine, I do echo ... | fly sftp shell .... Unfortunately, it stopped working: $ echo "put myfile /tmp/myfile" | fly sftp shell --address fdaa:2:d990:a7b:15d:a295:b10b:2 --app myapp …

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## [Email input used for fly.io login appears to be case sensitive, please fix that](https://community.fly.io/t/email-input-used-for-fly-io-login-appears-to-be-case-sensitive-please-fix-that/20628)

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**Author:** [@natantsystems](https://community.fly.io/u/natantsystems)\
**Replies:** 0\
**Last updated:** [June 29, 2024, 8:29pm UTC](https://community.fly.io/t/email-input-used-for-fly-io-login-appears-to-be-case-sensitive-please-fix-that/20628 "2024-06-29T20:29:33Z")

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I was having a hell of a time logging into fly.io. It kept complaining about an invalid email. I reset the password, got the email, and used a new password, but still could not log in. I finally realized I could run fly…

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## [fly launch hangs when reusing an existing (suspended) app name](https://community.fly.io/t/fly-launch-hangs-when-reusing-an-existing-suspended-app-name/20405)

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**Author:** [@Hirakosan](https://community.fly.io/u/Hirakosan)\
**Replies:** 2\
**Last updated:** [June 19, 2024, 4:01am UTC](https://community.fly.io/t/fly-launch-hangs-when-reusing-an-existing-suspended-app-name/20405 "2024-06-19T04:01:27Z")

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Not sure whether that is a bug. I did this: created an app named X, fly launch it failed deployment, left it on its own (pending) created another app, called Y, fly launch made it deploy successfully etc. edited that…

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## [Grafana: grafana not logging anymore but LiveLogs does](https://community.fly.io/t/grafana-grafana-not-logging-anymore-but-livelogs-does/20293)

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**Author:** [@mscapoli](https://community.fly.io/u/mscapoli)\
**Replies:** 4\
**Last updated:** [June 11, 2024, 7:56am UTC](https://community.fly.io/t/grafana-grafana-not-logging-anymore-but-livelogs-does/20293 "2024-06-11T07:56:33Z")

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As mentioned in the title Grafana in my two deployed application (one in region CDG and the other in region MAD) is not logging anything anymore, but if I go in LiveLogs view and check my application I can clearly see is…

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## [Why wouldn't fly.io prefer regions with no networking issues?](https://community.fly.io/t/why-wouldnt-fly-io-prefer-regions-with-no-networking-issues/20170)

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**Author:** [@oteiza-a](https://community.fly.io/u/oteiza-a)\
**Replies:** 4\
**Last updated:** [June 3, 2024, 9:08pm UTC](https://community.fly.io/t/why-wouldnt-fly-io-prefer-regions-with-no-networking-issues/20170 "2024-06-03T21:08:40Z")

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I’ve been using fly io for around a year now, and I’m loving it, but my only concern that keeps me reconsidering if I should use it for my future projects is the occasional networking and connectivity issues in various r…

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## [fly pg suspended - no machine found?](https://community.fly.io/t/fly-pg-suspended-no-machine-found/20069)

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**Author:** [@lucasmanual](https://community.fly.io/u/lucasmanual)\
**Replies:** 5\
**Last updated:** [May 29, 2024, 6:56am UTC](https://community.fly.io/t/fly-pg-suspended-no-machine-found/20069 "2024-05-29T06:56:31Z")

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Hello I had a long running service running. The app and the pg database. It appears the pg run out of space and crashed based on the email. I’m trying to restart it, but I can’t find machine name. The pg is marked as…

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## [Fly Launch Page Says "Something Unexpected Happened"](https://community.fly.io/t/fly-launch-page-says-something-unexpected-happened/19919)

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**Author:** [@endor](https://community.fly.io/u/endor)\
**Replies:** 2\
**Last updated:** [May 17, 2024, 1:08am UTC](https://community.fly.io/t/fly-launch-page-says-something-unexpected-happened/19919 "2024-05-17T01:08:40Z")

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Hi. When I run fly launch from my app. It says, “Do you want to tweak these settings?” If I hit “no” it says “app name is already taken”. If I hit “yes”, it takes me to a Fly Launch page where if I change the app name an…

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## [LiteFS Cloud Backup Failed](https://community.fly.io/t/litefs-cloud-backup-failed/19619)

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**Author:** [@Zane\_Milakovic](https://community.fly.io/u/Zane_Milakovic)\
**Replies:** 23\
**Last updated:** [May 14, 2024, 7:19pm UTC](https://community.fly.io/t/litefs-cloud-backup-failed/19619 "2024-05-14T19:19:06Z")

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I just learned that my LiteFS cloud has not acquired a backup since April 12th. I don’t have any monitoring to know this before. Looking at the logs, I found this being repeated over and over again on the primary. 202…

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## [\[bug\] zstd compressed response (https://caniuse.com/zstd) will cause fly.io HTTP/2 502](https://community.fly.io/t/bug-zstd-compressed-response-https-caniuse-com-zstd-will-cause-fly-io-http-2-502/19587)

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**Author:** [@i18n-site](https://community.fly.io/u/i18n-site)\
**Replies:** 0\
**Last updated:** [May 1, 2024, 2:41pm UTC](https://community.fly.io/t/bug-zstd-compressed-response-https-caniuse-com-zstd-will-cause-fly-io-http-2-502/19587 "2024-05-01T14:41:22Z")

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\[bug\] zstd compressed response ( zstd (Zstandard) content-encoding | Can I use... Support tables for HTML5, CSS3, etc ) will cause fly.io HTTP/2 502 ❯ curl -I ‘https://status-api.i18n.site/Li’ -X ‘POST’ -H ‘accept: /…

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## [can't deploy after unlocking account](https://community.fly.io/t/cant-deploy-after-unlocking-account/19138)

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**Author:** [@sahidrahman](https://community.fly.io/u/sahidrahman)\
**Replies:** 3\
**Last updated:** [April 6, 2024, 5:57am UTC](https://community.fly.io/t/cant-deploy-after-unlocking-account/19138 "2024-04-06T05:57:42Z")

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Hi. I’ve been using fly.io for about a year now and never experienced any issue before. This morning when I tried to deploy my app, and my account was marked as high risk despite having credits on my account. So I paid t…

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## [Heads up: You cannot have collaborators anymore unless each account is verified with a credit card](https://community.fly.io/t/heads-up-you-cannot-have-collaborators-anymore-unless-each-account-is-verified-with-a-credit-card/19137)

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**Author:** [@lordofpipes](https://community.fly.io/u/lordofpipes)\
**Replies:** 0\
**Last updated:** [April 6, 2024, 12:55am UTC](https://community.fly.io/t/heads-up-you-cannot-have-collaborators-anymore-unless-each-account-is-verified-with-a-credit-card/19137 "2024-04-06T00:55:38Z")

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I don’t know if this will help anyone avoid this scenario in the future, but this issue has bitten us. Here’s what happens: If a non-verified account contributes to a deployment owned by someone who is verified, they wi…

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## [Secrets are shown multiple times after editing them](https://community.fly.io/t/secrets-are-shown-multiple-times-after-editing-them/18801)

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**Author:** [@revoy](https://community.fly.io/u/revoy)\
**Replies:** 1\
**Last updated:** [March 18, 2024, 6:40pm UTC](https://community.fly.io/t/secrets-are-shown-multiple-times-after-editing-them/18801 "2024-03-18T18:40:04Z")

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Since a few weeks, when changing a secret, it is shown twice in the list of secrets. When deleting one of them, all are deleted. Therefore this looks like a clear bug, which would be great to be fixed to avoid confusion …

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